Shipping Policy - Ripper Seeds US

Effective Date: 05/01/2026
Last Updated: 05/01/2026

1. Shipping Coverage

Ecommerce Logistics Solutions LLC currently ships exclusively within the United States.

Orders placed with delivery addresses outside the U.S. may be automatically canceled.

2. Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

• Orders placed outside business hours will be processed the next business day.
• During peak periods, processing times may be extended.

We reserve the right to delay processing for:

• Fraud verification
• Payment issues
• Order clarification

3. Shipping Methods & Carriers

We partner with reputable carriers including:

• USPS
• UPS

At checkout, customers may be offered available shipping options based on:

• Delivery location
• Order size and weight

While customer selection is considered, we reserve the right to use the most appropriate carrier and service level to ensure efficient and secure delivery.

4. Delivery Timeframes

Estimated delivery times:

• Standard Shipping: 2–5 business days
• Express Shipping: 1–3 business days

All delivery timeframes are estimates only and are not guaranteed.

5. Shipping Costs

Shipping costs are calculated dynamically at checkout based on:

• Destination
• Package weight and dimensions
• Selected shipping service

All applicable fees are clearly displayed before order confirmation.

6. Order Tracking

All shipments include a tracking number.

Customers will receive tracking details via email once the order has been dispatched.

It is the customer's responsibility to monitor shipment progress.

7. Delays & External Factors

Ecommerce Logistics Solutions LLC is not responsible for delays caused by factors outside our control, including but not limited to:

• Carrier delays
• Weather conditions
• Operational disruptions
• High-volume shipping periods

8. Address Accuracy & Delivery Responsibility

Customers are solely responsible for providing accurate and complete shipping information.

In cases of:

• Incorrect address
• Failed delivery attempts
• Returned shipments

The customer will be responsible for any additional shipping costs incurred.

9. Risk of Loss & Delivery Confirmation

Ownership and risk of loss transfer to the customer upon successful delivery confirmation by the carrier.

Once marked as delivered, Ecommerce Logistics Solutions LLC is not liable for:

• Lost packages
• Stolen packages

We strongly recommend:

• Using secure delivery locations
• Requesting signature confirmation where available

10. Refused or Undeliverable Shipments

If a shipment is refused or deemed undeliverable:

• The customer is responsible for return and reshipping costs.
• Refunds, if applicable, may be reduced to cover incurred fees.

11. Compliance & Shipping Restrictions

Orders may be canceled if:

• They fail compliance checks.
• There are legal or regulatory concerns.

We reserve the right to refuse shipment at our discretion.

12. Contact

For any shipping-related inquiries: contact@ecomlogistics.us